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Galaxy watch 6 preorder missing strap

(Topic created on: 03-02-2024 03:19 PM)
348 Views
pharmboi001
Explorer
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Hi,

Does the watch strap come separately or together. Received the watch last week?
5 REPLIES 5
PaulM1
Moderator
Moderator
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Hi there, @pharmboi001. I can confirm that the free Watch6 Sport Band is included in a separate package. To see whether you were meant to receive both packages in the same delivery, I recommend tracking your order using the steps below:

https://www.samsung.com/uk/shop-faq/products-and-orders/can-i-track-the-progress-of-my-order/

pharmboi001
Explorer
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Thanks
woolley001
First Poster
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Mine was missing too. I called customer services today and they're sending one out. Not sure if it was meant to come with the watch or on a separate delivery.
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pharmboi001
Explorer
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It was sorted pretty quick.
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Members_QioZbRl
Apprentice
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I have waited a long time and forgot about the strap. I never received it. 

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