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Galaxy watch 3 pre order not delivered

(Topic created on: 21-08-2020 12:39 PM)
3874 Views
Banjostring
Journeyman
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My watch 3 was meant to be delivered today and its showing on DPD that they haven't even received the parcel yet. I paid extra for delivery before 10:30

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23 REPLIES 23
MGFerreiro
First Poster
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I am having the same problem... I received an email from them on Wednesday saying the watch had been shipped and was supposed to arrive yesterday (yes, I was surprised too. As I thought the earliest was today). And DPD is showing the same to me, that they have not yet received the parcel....

 

What is going on?

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Banjostring
Journeyman
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Glad it's not just me! I'm on the phone to them now so gonna find out why they took out money but couldn't fulfil the order for today.
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Members_C1skdND
Student
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Also waiting on my delivery from DPD but like you lot they don't have the package yet.

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Kniimy
First Poster
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Yep the same happened to me.
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Teddy9
Journeyman
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Also waiting... Cant see it being delivered today... 

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Chocobo
First Poster
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Same, no delivery. It seems a disaster across the board today from Samsung : latest phones and watches not being delivered.

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MadameC
First Poster
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did you find anything out? I have the same problem

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Surridge8
Apprentice
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Same here, expected Note 20 and Watch 3 today (from 2 separate orders). Nothing from Samsung, and DPD don't know anything about it. Mistakes happen, but the very least Samsung should do is to provide some sort of communication about it, ie, an honest explanation, an apology, and a solution. The silence is not doing them any favours. Sadly it's not my first experience of poor service from Samsung UK shop
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Typa75
Student
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Same here. I scheduled the delivery for after 6pm as I was going to be away and so far nothing. It is showing 'preparing dispatch'. What's the point of pre order then?