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Flex questions.

(Topic created on: 17-01-2024 08:07 PM)
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danielshaw007
Pathfinder
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Currently have the S23 Ultra from the upgrade program.

If I upgrade will Samsung still pay off Klarna like they have done previously.

If I choose the 26 month plan for the S24 Ultra, can I still upgrade next year and what happens re settling the finance.

Will Samsung settle it again to upgrade or do we have to pay it off so upgrade and start again?

Thanks 
15 REPLIES 15
BandOfBrothers
Samsung Members Star ★★
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@danielshaw007 

Check out this recent similar thread. 

For official clarification check out the small print and T&C's and if necessary call Samsung Support. 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Fandango001
Journeyman
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I'm on the upgrade programme and it says I can't upgrade until 1st February. That misses the pre-order offer date. Not good.
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Haych_
Navigator
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That link just redirects back to the main page, is that correct?
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Haych_
Navigator
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Check your emails again, I've received a 2nd email with a different loan number
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danielshaw007
Pathfinder
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I got a 2nd email with a different agreement number that let's me upgrade
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danielshaw007
Pathfinder
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This takes me back to the main page is that right ?
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Fandango001
Journeyman
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No second email sadly. Just one loan number that matches my records. Fingers crossed that second email is on its way.
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Fandango001
Journeyman
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Thanks letting me know. I'll hold out hope for a second email
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Scotcruz
Voyager
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Same.. gutted
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