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Delivery Reports

(Topic created on: 03-01-2022 02:54 PM)
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tati67
Journeyman
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I was told from 3 network that Samsung Galaxy is charging me for Delivery Reports 
I would like to know if that is true ? 

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2 Solutions


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Solution
xSteveuk
Mastermind
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Hi,
I believe
Delivery reports on individual messages and SMS marketing campaigns are free.

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Solution
INTRASERVER
Pathfinder
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No samsung doesn't charge for delivery reports. If Samsung doing this, then all carrier users been affected. I have EE and never wasn't charged for this. And here we go your carrier Three charges. Looks like they're lying.
http://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.DLL?Command=New,Kb=Mobile,Ts=Mobile,T=Article,Case=...)
Samsung Galaxy Note 20 Ultra

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10 REPLIES 10
Solution
xSteveuk
Mastermind
Options
Hi,
I believe
Delivery reports on individual messages and SMS marketing campaigns are free.
tati67
Journeyman
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Thank you , 3 is saying that Samsung is charging me for delivery reports
Solution
INTRASERVER
Pathfinder
Options
No samsung doesn't charge for delivery reports. If Samsung doing this, then all carrier users been affected. I have EE and never wasn't charged for this. And here we go your carrier Three charges. Looks like they're lying.
http://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.DLL?Command=New,Kb=Mobile,Ts=Mobile,T=Article,Case=...)
Samsung Galaxy Note 20 Ultra
Sp82
Navigator
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I'm with EE and I do not get charged for delivery reports but when I was with 3 I did get charged!
tati67
Journeyman
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Thank you , I know and I told them that. I'm going to leave them. They are playing games with me.
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tati67
Journeyman
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Three is full of s_ _ t , because they lied to me I'm leave them. Thank you.
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INTRASERVER
Pathfinder
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I agree with it. I never use three network but my sister has and I know what she think and says.
Samsung Galaxy Note 20 Ultra
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BandOfBrothers
Samsung Members Star ★★
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@tati67 

 

It sounds like the 3 Network Agent has misunderstood what you may have asked them as Samsung do not in any circumstances charge for delivery reports.

This is a Network driven feature by the network sim card.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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tati67
Journeyman
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Thank you for the replying to me.
It has helped me to decide what I'm going to do with 3. Thank you really appreciate it.
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