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Confusion in preorder confirmation e-mail

(Topic created on: 21-02-2022 08:55 AM)
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grsbanks
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Just hoping to get some clarification and confirmation here.

I preordered a Galaxy S22 Ultra in Graphite (online exclusive colour) two days after the "Unpacked" event. I got the e-mail confirming the order and the wording was as expected: "Your Galaxy S22 Ultra order has been received!" etc.

The photo embedded in the e-mail is also that of the S22 Ultra.

Upon closer inspection of the e-mail and the timeline of the order progress that appears just above the "...order has been received!" text, the second step is described as "Customizing your Galaxy Fold". Also, the subject of the e-mail I was sent is "Get ready for your Galaxy Fold!".

So I have to admit that I'm a little confused here. My instinct is telling me that someone simply forgot to update the model name in the template used for sending out these order confirmation e-mails, and I hope this is the case. I have no interest in a 2-generation-old Z-Fold given that I already own a Z-Fold 3, and I would like to avoid the hassle of sending an unwanted device back to Samsung.

Has anyone else noticed the same thing?

10 REPLIES 10
grsbanks
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@Nizam_Ahmed There you go :smiling-face:

11th March for my Graphite S22 Ultra. These next 3 weeks are going to drag by...

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