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Confusion and Delay with My Parcel Delivery via DPD

(Topic created on: 01-02-2025 10:50 AM)
3239 Views
kenke
Explorer
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I’m experiencing some confusion and delays with the delivery of my parcel S25, 1TB, and I wanted to share my experience to see if anyone else has faced a similar issue.

Initially, DPD informed me that they had received my parcel and it was on its way. However, I later received an update stating that my parcel had been misrouted to an incorrect delivery depot. They assured me that they were working to rectify the issue and that the parcel would be processed through their sorting system again and forwarded to my local delivery depot by the next business day.

Now, the tracking information indicates that Samsung did not hand over the parcel to DPD. I’m quite puzzled by this series of events and the conflicting information. Has anyone else encountered such a mix-up with their deliveries? Any advice or insights would be greatly appreciated.

43 REPLIES 43
Purejaz
Journeyman
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Same as yours
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kenke
Explorer
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I'm unsure what the issue is with that sorting center.
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Purejaz
Journeyman
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Same i couldn't get an answer from Dpd.
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kenke
Explorer
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My status has been updated, and it's en route to a nearby depot.
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kenke
Explorer
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Check your status
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Purejaz
Journeyman
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Thanks. It got to the depot this morning and says it will be delivered today
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kenke
Explorer
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Mine is out for delivery
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GujiDon
Apprentice
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I had the same issue. DPD were useless, wasted a whole Saturday just waiting and got nothing.
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GujiDon
Apprentice
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Just called Samsung. They don't know what's going on either. I'm at a loss asto what to do.
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kenke
Explorer
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Did you track? What it says?
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