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Change delivery address for ear buds

(Topic created on: 01-02-2024 04:46 PM)
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Samsvng G
First Poster
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Hey peops,

 
Just wondering if anyone can help me in changing the delivery address that I've used to claim my buds on? 
 
Can't seem to find it anywhere online.
 
The reason being is I'm moving house in a week and to be honest didn't expect the delivery to take this long.
 
Just wondering if anyone had a similar experience? 
 
Looked at Royal Mail postal forwarding service but don't think that will help.
 
Here's the current status of the item:
SamsvngG_0-1706805941474.png

 

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3 REPLIES 3
keith30
Maestro
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You would best contact customer service and inform them that you are moving and ask to see what they can do. Lost items come by DPD courier service
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Piper123
Samsung Members Star ★
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Hi there

Once an order is placed, making changes is virtually impossible and others have posted on here about how unhelpful Samsung Customer Service can be.

As @keith30 says, your only option is to contact Samsung unless there is an option on DPD site to change address (but I doubt it).
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Samsvng G
First Poster
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I appreciate the replies from you both @Piper123 & @keith30 .

I will try contacting customer service.

Thank you !

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