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Original topic:

Cannot deliver to Aberdeenshire, Scotland?

(Topic created on: 21-08-2023 09:06 PM)
EachUisge
Apprentice
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I just looked at ordering a Tab S9 online from Samsung. When I get to delivery options it tells me that there is no delivery option to this area? Seriously? You can't deliver to a mainland UK address near Aberdeen? Pathetic!
8 REPLIES 8
papashaun
Troubleshooter
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Seems strange - don't understand why not since all the regular couriers deliver in the Shire ! Only thing I have ordered direct from Samsung was a watch strap a year or two ago and that was delivered in Aberdeenshire no problem
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FrostGryffin
Explorer
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Never had a problem delivering to Angus. Maybe wait a day or 2 and try again
towhidraihan
Apprentice
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It's not Samsung's issue, as they don't have their own Courier Service. Samsung products are delivered by DPD.

So something is going on with DPD prolly
papashaun
Troubleshooter
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Doubt it - DPD deliver regularly in Aberdeenshire- have done for years Unless is a system glitch on Samsung's website
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EachUisge
Apprentice
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As said in other comment, DPD deliver here all the time.
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AshS23ultra
Black Belt 
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I reckon it's a bug or glitch with system just try again in 24 hours
RXM
Troubleshooter
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I live in the Scottish Highlands and this happened to me once on an order, it was very strange as I had had over a dozen deliveries from Samsung prior to the issue occurring. I believe it was when I was purchasing my Watch 5 Pro. It resolved itself after a few tries. If my memory serves me correctly once I selected the Watch 5 Pro without a bespoke strap option and instead opted for the normal watch and strap combo it worked. But since that time I've bought another sand that had a bespoke strap and theree were no issues so all I can guess is it's some type of bug.
EachUisge
Apprentice
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Thanks, I'll try again in a couple of days and see if it makes a difference.
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