Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Black Listed address??

(Topic created on: 29-02-2024 04:23 PM)
185 Views
Members_lPrVj7L
First Poster
Options


Around two years ago, a watch I had returned ended up being either stolen or "lost" by DPD. The support from Samsung was extremely poor during that period, offering no assistance whatsoever. I was still charged for the watch, and there was no effort on their part to investigate DPD.

As a result, I currently face issues where I am unable to purchase anything, and every order is cancelled.

 

How can this be fixed? This is also happening to my wife so it has to be an issue with the address 

0 Likes
1 REPLY 1
Glenntech
Samsung Members Star ★
Options
Could also be if the billing address is different to the delivery address
This is something I have found for orders I've tried to do