Samsung Shop

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S22 Ultra and Galaxy Shop app

Posted by 26-08-2022 11:31 PM in Samsung Shop

Despite the recent updates, have you noticed any issues with Galaxy S22 Ultra and the Galaxy Shop app 👋 View Post

27-08-2022 05:53 PM

The Galaxy shop app is an issue for everyone at the moment unless you log on via an apple device View Post

We Regret to inform you 😂

Posted by 26-08-2022 09:25 AM in Samsung Shop

On the day of the delivery was due, and after 3 CS calls, Samsung suddenly realised, its kind of good to "update the customer" ... View Post

29-08-2022 01:36 PM

🤣 🤣.. All the best buddy.. Enjoy View Post

5 pro Lte Technically due today

Posted by 26-08-2022 07:07 AM in Samsung Shop

According to my account its still Preparing Dispatch Mm Samsung is setting wonderful example to how some preordered customers are... View Post

27-08-2022 10:25 PM

Their backwards order management procedures don't even show you to cancel and purchase elsewhere. I'... View Post

Preparing Dispatch

Posted by 25-08-2022 05:46 PM in Samsung Shop

5 pro Lte order says above ☝️.. Since yesterday and technically due tomorrow Bottom of my account says Track, when I click there... View Post

26-08-2022 06:58 PM

Hi to all, my delivery app says they received a request from Samsung for delivery 🚚 View Post

Cheesed off

Posted by 25-08-2022 03:28 PM in Samsung Shop

So I booked the day off to receive my watch pro delivery only to receive a email with less than 24hrs notice to say its delayed by 2 WEEKS. ... View Post

30-08-2022 06:38 PM

Glad to say Samsung must be listening as my New 5 pro watch turned up today. Either 4 days late or 9... View Post

Delivery

Posted by 24-08-2022 10:24 AM in Samsung Shop

Does Samsung.com/us ship to united Kingdom because they have way better deals I got an email saying you can trade my flip 3 for $700 and the fold 4... View Post

24-08-2022 09:15 PM

Thanks mate I was really hoping to get the fold 4 for only 100 America dollars and some extra for sh... View Post

Galaxy Shop & Sam Browser

Posted by 24-08-2022 09:36 AM in Samsung Shop

Is it just meee and my S22 U or are you having issues with Sam online via their own browser Because with Apple Sam Shop is working... View Post

25-08-2022 11:15 AM

You're very welcome @IndiW I'm more inclined to think that's more to do with your mobile network ope... View Post

Samsung Scammed Me (Bait and Switch sales tactic)

Posted by 19-08-2022 10:15 PM in Samsung Shop

I am writing this email to express my distress in Samsung USA. I have been offered privately by a Sales Agent that would offer extra $400 rebate... View Post

19-08-2022 10:39 PM

You would be better off contacting the community in the US https://us.community.samsung.com/t5/Samsu... View Post

Add a voucher to a pre-order

Posted by 16-08-2022 12:48 PM in Samsung Shop

Hi there, does anyone know if you can add a money off voucher to a pre-order after you have ordered? I pre-ordered the new watch5 pro on Thursday... View Post

16-08-2022 01:11 PM

Thanks for the swift response, Turns out after reading the smallprint on the bottom of email the vou... View Post

Cant buy from Samsung shop online

Posted by Anonymous 15-08-2022 08:19 AM in Samsung Shop

Been trying to buy a Fold 4 from Samsung shop online, each time I try I get confirmation that they have received and are processing my order, and... View Post

02-02-2023 11:38 AM

Same problem is happenig with me and everytime I try to make any payment via either Card, Paypal or ... View Post

Customer Service

Posted by 14-08-2022 04:50 PM in Samsung Shop

This company really has gone down the tubes. I am not even sure if I am dealing with a legitimate company at this point. I have 5 "late"... View Post

19-08-2022 06:39 AM

Thank you for clarifying @BMC4178 Unfortunately I can't comment on that payment method as I'm in the... View Post

Free ear buds

Posted by 14-08-2022 11:21 AM in Samsung Shop

I preordered Watch 5 Pro Lte No link to claim my Free Ear buds Contacted CS, says I have to wait for the delivery of above ... View Post

31-08-2022 07:59 AM

Mine got sorted, a common sense CS girl did the job.. As she had all necessary details on her screen View Post

How to claim Galaxy Buds live after pre-ordering Watch 5/Watch 5 Pro

Posted by 12-08-2022 02:07 AM in Samsung Shop

Hi everyone, can someone please help me?. I just pre-order watch pro 5 and I don't know how to claim the earphones. Samsung advice you to go... View Post

22-09-2022 07:27 AM

Got mine after about 2 weeks View Post

Cancel order - Refund Time length

Posted by 11-08-2022 02:10 PM in Samsung Shop

Hi guys, if I were to cancel an order, how soon the money get refunded I want to change my order from BT to LTe ... View Post

14-10-2023 04:35 PM

And am really worried as the delivery time states 2 weeks and then I went on trustpulot samsung has ... View Post

upgrade after 2 years

Posted by 10-08-2022 05:57 PM in Samsung Shop

upgrade window is open, i have had my note 20 ultra for 2 years after not wanting to upgrade to the z's last year. Finally able to upgrade... View Post

15-08-2022 09:19 PM

I heard from reddit that you can only upgrade to the same phone line. Eg a Z to a Z, a Galaxy for a ... View Post

Samsung stopped the 5% discount?

Posted by 08-08-2022 11:15 PM in Samsung Shop

Did Samsung stop the 5% discount when you make purchases on Samsung.com via Samsung Pay+? I found a page saying it ended 31st of July 2022 now... View Post

09-08-2022 08:00 PM

Yeah it's mega confusing. I tried the online chat, got cut off the first time and on the 2nd try the... View Post

No Refunds In Spain Anymore

Posted by 07-08-2022 11:26 AM in Samsung Shop

Dear Samsung I would like a full refund please. I have tried 3 times to contact you on Chat. Each time I was cut off because I don’t speak... View Post

08-08-2022 01:42 PM

May I ask if the Samsung Returns Department have confirmed via email that they have received the wat... View Post

Getting no help with missing delivery

Posted by 05-08-2022 09:34 AM in Samsung Shop

I ordered a phone here in Portugal on Monday with next day delivery. Now it's my 4th day of sitting waiting in the apartment with no idea if... View Post

02-10-2023 04:42 PM

Why is my delivery being constantly changed View Post

I need a UK telephone number

Posted by 02-08-2022 06:08 PM in Samsung Shop

Hello everyone, this is my first post so please be gentle with me if I'm in the wrong place. I'm trying to register my new QE85 t/v for... View Post

05-08-2022 04:05 PM

Thank you very much AntS, your idea worked a treat and you explained it in a way an old fart like me... View Post

Having issues when inputting IMEI for trade in

Posted by 31-07-2022 05:43 PM in Samsung Shop

I'm looking at the S22 Ultra and trading in my S21 ultra. However when I go to paste the IMEI on the Samsung site, and agree to the T&Cs,... View Post

Anonymous 01-08-2022 08:54 PM

as soon as you put the Imei you have to wait a bit because their site really sucks .. you will see t... View Post

Samsung Shop

S22 Ultra and Galaxy Shop app

We Regret to inform you 😂

5 pro Lte Technically due today

Preparing Dispatch

Cheesed off

Delivery

Galaxy Shop & Sam Browser

Samsung Scammed Me (Bait and Switch sales tactic)

Add a voucher to a pre-order

Cant buy from Samsung shop online

Customer Service

Free ear buds

How to claim Galaxy Buds live after pre-ordering Watch 5/Watch 5 Pro

Cancel order - Refund Time length

upgrade after 2 years

Samsung stopped the 5% discount?

No Refunds In Spain Anymore

Getting no help with missing delivery

I need a UK telephone number

Having issues when inputting IMEI for trade in

Samsung Website - Price Guarantee

No confirmation email -Money Deducted

Can i change the trade in item after purchase?

Freedom TV Projector Promotion

Non Delivery Of TV

Flip 5 Delivery Date

Z fold 5 pre order uk delivery date

Unable to open Members Shop

Reward points used

Sky Mobile - £150 Cashback - how do I claim?

Re: Security incident

Security incident

Samsung Rewards VIP Event at Samsung KX experience