Samsung Shop

Hello all. I am in the market for a tablet, decided on the Tab A8.. All going well, went through to checkout and decided to redeem my points... View Post

 Matty8787  03-10-2022 07:56 AM

As long as they're not gone forever I'm good View Post

We are updated from S21 to Flip 4. Both phones sent back, i still have the proof from their signature. Today realised on my account there is... View Post

 KholaI  28-09-2022 12:20 PM

Hi @StuPenguin We'd advise getting in touch with MTR on 0333 207 9676 or helpdesk@samsungrecycle.co.... View Post

I have a sense of de ja vu with this post. 12 months ago I traded in my S20 and upgraded to an S21 via the Samsung Upgrade Programme and Samsung... View Post

 Rusty1867  13-10-2022 04:15 PM

I eventually got this sorted I guess because I got in there early before payments started coming out... View Post

Returned 5 pro Lte and asked for a replacement, and it came well before the 7 day period I did call shop team few times just to... View Post

 IndiW  11-09-2022 07:57 PM

Absolutely they did, unfortunately the replacement I received had a different technical issue, so Sa... View Post

Samsung has received my returned watch 2 days ago but the Return or replacement Dept is not working in the weekend or Saturdays according CS team. ... View Post

 IndiW  04-09-2022 10:06 AM

OK, just now I talked to CS team (very pleasant) they put me through to technical team (very pleasan... View Post

I am trying to validate my new number as per the Samsung TradeIn offer via https://www.samsungtradeinoffer.co.uk/ and I can't validate my new... View Post

 Cliffg  02-09-2022 09:32 PM

I had a problem with a Galaxy S22. I could attach a photo of the IMEI. Then it was processed without... View Post

The shop app / website has been freezing for days now , why hasn't something been done about it ? Can't check orders or even look at stuff... View Post

 Easty  31-08-2022 11:25 AM

Yes mate , tried all that , tablets , phones , ipad , iPhone.... It's working ok now apart from when... View Post

On the day of the delivery was due, and after 3 CS calls, Samsung suddenly realised, its kind of good to "update the customer" ... View Post

 IndiW  29-08-2022 01:36 PM

🤣 🤣.. All the best buddy.. Enjoy View Post

5 pro Lte order says above ☝️.. Since yesterday and technically due tomorrow Bottom of my account says Track, when I click there... View Post

 IndiW  26-08-2022 06:58 PM

Hi to all, my delivery app says they received a request from Samsung for delivery 🚚 View Post