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Accessability from support when you want to buy.

(Topic created on: 02-08-2023 11:52 AM)
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Eric195259
First Poster
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How is it possible. I want to buy an foldable Galasy Z 5 and a smartwatch. I don't get the promised promotion conditions so I need some help or explanation.  Obviously there is nobody to help. I'm waiting for hours for a SMS or someone to answer the phone, but there is nobody available. There is a link "mail the ceo" and that link doesn't work. That's also a way to make sure that there are no problems for the CEO. What's happening with Samsung in Belgium? What should I do to get someone on the phone? Do you have ideas?

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Harveyx1
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Hiya can you explain what promotion you are on about?
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Eric195259
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I have ordered a Galaxy Fold 5 I want to add a galasy watch. The combination of both devices promised an extra discount of 25%. This discount doesn't show when I order. Thus I want that discount and then I order.

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Harveyx1
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I'm not aware of this promotion, I know you can claim free galaxy buds pro 2 when you preorder but I'm not sure about the 25% off, are you on about maybe a trade in offer for the watch?
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CarlH
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