02-09-2022 02:10 PM
I recently went into a Samsung service center with my Samsung Galax buds by AKG, as one of the sides on the ear phone was not working(Token Number - OT006). The person took the ear phone from me and told me to come after 45 minutes. Did not give any acknowledgement that the ear phones are with him. When I went back to collect the earphone, he said the cradle and the right ear phone is not working and would need to be replaced. The replacement cost would be Rs 6300, Wow! new ones cost Rs 7000. I told him thats ok I dont want replacement!!... I took back the ear phones and now I find the entire unit itself is not working!!!
Great! Great customer service Samsung guys!!!....Never will I ever buy any Samsung products in my life nor will I recommend them to any of my relatives or friends!!...Not only do your phones have bloatware but also your accessories and customer service is full of *****!!
02-09-2022 03:13 PM
02-09-2022 06:54 PM
03-09-2022 09:20 PM
15-12-2022 04:11 PM
Officeofpresident@sea.samsung.com
I rcvd full refund for my washer. I emailed the president of Samsung and rcvd a call from his office that day.
15-12-2022 04:13 PM
Officeofpresident@sea.samsung.com