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Worried about my data leaking

(Topic created on: 04-12-2023 05:27 PM)
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Jakku
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Hello wanted to ask if my device will be safe, because it bricked itself(ran out of charge and now refuses to charge) I can't reset or backup my data and I have personal files I'd rather others not see, I managed to stick it on maintenance mode with 1% charge but I'm still scared that my data will just be floating out there for another customer or such to randomly find......my partner wouldn't be happy  also just not pleasant for someone to have your years of data to freely look at 😅

I can't hard reset or anything like the such, I'm just worried for my personal data and accounts that I have logged on, on the device that someone could get my bank details and so forth it has me nervous to even send my device off for repair.

~Me and Samsung are in a love hate relationship....it's kinda messy though!~
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4 REPLIES 4
fazerdenzil
Student
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I don't think I'm wrong but, nobody can read your data without hacking your accounts, so relax. If worried about the repair person getting your data, then the only suggestion is to get it repaired with a reputable repair shop.
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BandOfBrothers
Samsung Members Star ★★
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As part of the repair process I believe the Samsung Service Centre factory reset it anyway @Jakku which deletes information. 

Be aware if you use a reputable repair shop instead your warranty could be permanently voided. 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

JAMES4578
Samsung Members Star ★★
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@Jakku  Assuming you cannot do a Soft Reset(holding in Power/Volume Down for around 10 seconds)   or  get into Recovery Menu.

Repair  solutions with Samsung detailed here, ,can be booked at Samsung Service centre or a Doorstep option https://www.samsung.com/uk/support/repair/ 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Jakku
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Nah no battery to do that, can't book door step nor can get it repaired at the stores because they don't hold parts for my device since it's new also had a pick up repair but the DPD guy didn't know anything so had to turn them away afraid I was going to lose my tablet lmao I'm so ***** tired of Samsung constantly messing up, now I have a repair ticket with an invisible tablet that they don't have it's wild
~Me and Samsung are in a love hate relationship....it's kinda messy though!~