29-07-2023 01:31 AM in
I keep looking for the firmware of my samsung odyssey G5 27" 144hz
Model : LC27G55TQWEXXP
Firmware : M-T5500GGZA-1009.1
I keep on having trouble having 60fps while playing games like valorant even i already set it up to all my settings to 144hz but my monitor in game in valorant say's set to 3840 x 2160 16:9. I cant actually change it to my old version 2,560 x 1,440 16:9
Can anyone help me please. Thank you in advance!!!!
18-08-2023 04:47 PM in
Have taken this further internally. So we'll see if we can get any newer firmware if there is one. If it doesn't, we may be able to provide you with an older firmware. We will get back to you as soon as we get hold of this.
13-09-2023 01:02 PM in
We have a few questions regarding the problem you are experiencing. Does it mean that the you cannot change the resolution on the game setting screen? Is the resolution dimmed? Or does it change to 3840x2160 if customer choose 2560x1440 resolution?
Please reply to this so that we can assist you further.