I also found this response to a similar error reported in the Indian Samsung forum;
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Disconnect all accessories (if any)
1. Disconnect anything plugged into the headphone jack like, a selfie stick, headphones, Bluetooth, etc.
2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.
Restart the device.
How to restart the device:
Please follow the below steps:
Step 1: Press & hold the power key.
Step 2: Tap on Restart.
Step 3: Tap again to Restart your phone.
Sounds and vibration settings.
To check Sound and vibration settings, follow the given steps:
1-Go to Settings > Sounds and Vibration. Enable the toggle for Vibrate while ringing. If it’s already on, disable it and enable it again.
2-You must manually check that the vibration settings for the required functions are enabled.
3- To check System sound/Vibration control follow the given steps:
Go to Settings > Sounds and vibration > System sound/Vibration control. Enable the required toggles.
Change Vibration Pattern and Intensity.
Follow the given steps:
Go to Settings > Sounds and Vibration>Then check,
1-Call vibration pattern.
2-Notification vibration pattern.
3-Vibration intensity.
If vibration doesn’t work for a particular app, like the Messages app, you should check the app’s settings.
Samsung smartphones let you customize the notification settings separately for each app. Vibration must have been disabled accidentally for the app.
There are two ways to check this. Firstly, you can open the app settings directly from the app and enable vibration under Notification settings.
Alternatively, go to phone Settings > Apps. Tap on the problematic app. Then tap on Notifications.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
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