I had a close call today when I lost my phone in Sainsburys [note to self, do not use the shop & scan app again]. I was very lucky in that it was found and I got it back - big phew.
I have now logged into my account and set a guardian who if I lose my phone again can use the guardian feature to trace, ring and turn on emergency mode.
Just 1 problem, I have messaged my friend and asked her to try it out and ring my phone, she has logged into her samsung account and gone to find my phone but my phone isn't listed under devices.
Does anyone know how the guardian is able to track a lost phone? I tried live chat who initially told me that my friend would need to log in with my email address and password and only double checked when I raised a concern at being advised to give out my password!