Upgrade program - How do I prepare old phone before I send it back?

[Frostytel]

How do I prepare old phone before I send it back 

[Pugs1957]

Remove your Google and Samsung accounts and factory reset the phone.

[AndrewL]

@Frostytel: When returning an existing handset, please ensure that the phone meets the minimum requirements, as per paragraph 5.2 in the terms and conditions of the Upgrade Programme. To find out more, please follow the link below.

https://www.samsung.com/uk/upgradelounge/terms/