Unable to claim any boost offers

[Malladus]

I recently upgraded to a Samsung fold4 and I've been checking out the boost offers, mainly the disney and discord one but it says I'm ineligible for anything. What can I do?

[UltraGhosts]

Claims are approved within 7 days. However, ddnt these promotions run out in December?

[Malladus]

Nope it's running till end of the month

[Malladus]

https://www.samsung.com/uk/boost/disneyplusfullterms/

[UltraGhosts]

Yea I see, maybe contact help center. be nice as usual.

[VickyVix]

Same not working when asked to sign in

[Malladus]

Yeah still no help, they want to have a remote call with me. Not sure how they will fix the issue

[VickyVix]

It will be interesting to see how they resolve this. Who did you contact?

[Malladus]

Went throught the samsung live chat bot to eventually be connected to someone

[VickyVix]

Thank you