Has anyone else had a problem with an invite to either upgrade their phone or check their upgrade status?
I followed the link on the Samsung upgrade lounge but when I try to type in my loan agreement number to upgrade, it won't let me type in letters, only numbers and so it doesn't work?
The site is currently updating, it now takes alpha numeric agreement numbers. I logged in but I can not upgrade till the 14th of Jan 2021, so its getting there
Hi Sachikot, I have managed to get into the lounge now with the alph numeric agreement number
I guess the site is almost there looking at the below message,
As I'm sure you know there is a lot of activity on our website today! Can you try clearing the cache and logging in again?
If this works, please accept as a solution.