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Original topic:

Trying to buy on the samsung site but cant get past the checkout button?

(Topic created on: 18-09-2021 01:18 PM)
Ruddyheck
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Samsung Lounge

Anytime today I've tried to buy on the UK site today I get a blank page for https://shop.samsung.com/uk/checkout/contactinfo but on the other European sites its fine? and it was fine on the UK site yesterday.

Why cant I buy anything here? A bit odd.

4 REPLIES 4
Beth_S
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Samsung Lounge

That's strange! @Ruddyheck can you try loading the website on a different device? E.g. a computer instead of your phone. If that doesn't work, try using a different search engine.

ManicZ
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Samsung Lounge

I am having the same problem trying to purchase galaxy watch4 classic, tried different browsers and phone and desktop, all same issue?

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AntS
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Samsung Lounge

Hi all,

 

Thanks for letting us know. The cart is up and running again so you can place your order now. (If you're still getting a blank page then it's worth clearing your browser cache.)

SAM_25
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Samsung Lounge
I had the same issue on the 18th of September while trying to purchase the Galaxy Tab S7. But I just kept reloading the page and moved over to my laptop, and managed to get the website up but then was unable to add anything to the basket. After about an hour of reloading the page, I managed to purchase the Galaxy Tab S7
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