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Transaction of XXX debited from your a/c *xxx at SAMSUNG ELECTRONIC SC HWALBACH AM DE

(Topic created on: 24-03-2022 10:48 AM)
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Issue reporting
First Poster
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I have received notification  "Transaction of XXX debited from your a/c XXX at SAMSUNG ELECTRONIC SC HWALBACH AM DE"  Can any one explain this why this amount was deducted when I link my bank card with Samsung account.

How can i get back this amount ?

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6 REPLIES 6
Rob99
Voyager
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It might be a 'holding charge' used to authorise your card, it is usually refunded after a couple of days.
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Issue reporting
First Poster
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Is there any policy declare by SAMSUNG  for holding charges ? and stll i did'nt get refund even after couple of months.  

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Issue reporting
First Poster
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I have reported this issue but no reposnse form SAMSUNG  customer care or any where else. 

You all are urged not to link your debit / credit cards with your SAMSUNG account as unauthorize amount is been deducted from your account without any purchse of product / services. Repost this issue as much as possible so higher authorities bound to take action against it. 

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BandOfBrothers
Samsung Members Star ★★
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Have you spoken with your Banks Customer Support @Issue reporting  ?


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Issue reporting
First Poster
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Hi there, 

As per bank customer support "They can investigate only if you do not link your debit / credit card". 

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Enrom1994
Student
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Wtf i got charged $20.. not cool

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