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Original topic:

Transaction of XXX debited from your a/c *xxx at SAMSUNG ELECTRONIC SC HWALBACH AM DE

(Topic created on: 14-03-2022 11:02 AM)
Issue reporting
First Poster
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Samsung Lounge

I have received notification  "Transaction of XXX debited from your a/c XXX at SAMSUNG ELECTRONIC SC HWALBACH AM DE"  Can any one explain this why this amount was deducted when I link my bank card with Samsung account.

How can i get back this amount ?

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6 REPLIES 6
Rob99
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Samsung Lounge
It might be a 'holding charge' used to authorise your card, it is usually refunded after a couple of days.
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First Poster
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Samsung Lounge

Is there any policy declare by SAMSUNG  for holding charges ? and stll i did'nt get refund even after couple of months.  

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First Poster
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Samsung Lounge

I have reported this issue but no reposnse form SAMSUNG  customer care or any where else. 

You all are urged not to link your debit / credit cards with your SAMSUNG account as unauthorize amount is been deducted from your account without any purchse of product / services. Repost this issue as much as possible so higher authorities bound to take action against it. 

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BandOfBrothers
Samsung Maker ★★
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Samsung Lounge

Have you spoken with your Banks Customer Support @Issue reporting  ?


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

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First Poster
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Samsung Lounge

Hi there, 

As per bank customer support "They can investigate only if you do not link your debit / credit card". 

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Enrom1994
Student
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Wtf i got charged $20.. not cool

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