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Trade in

(Topic created on: 05-04-2022 11:07 AM)
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Dazza71
Explorer
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Hi can anyone help please I have a Samsung s7+ tab which I am trading in.Do I send it back in the packaging that my new device was in or do I get a trade in pack through the post.Thank you

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10 REPLIES 10
B12UMMY
Voyager
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Don't send it in the new device packaging. You should receive the return packaging within 7 days. If you don't then contact samsung.
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Dazza71
Explorer
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Thank you very much. 

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Dazza71
Explorer
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No bother will do

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B12UMMY
Voyager
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You welcome
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Members_mom1pkI
First Poster
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Hi 

I had a flimsy plastic blue packaging in the bottom of of my order waited a week then got a email saying you havnt returned old phone.

Double check the box buddy 

Dazza71
Explorer
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Now you've said that I'll be looking thanks. 

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Aklima
Big Cheese
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Hi,
You can contact the trade in team or send it back with ur new device box as I did the same for my s21 and they emailed saying they have received it.
Dazza71
Explorer
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Thanks for the info. 

Members_azqmkdO
First Poster
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how do i contact the samsung trade in team?

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