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Tab S9 FE 256G: WiFi 5 is very slow

(Topic created on: 28-02-2024 11:36 AM)
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Tombalabomb
Apprentice
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So, I have 400Mbps internet connection. My samsung phone will get good speeds with wifi, also my laptops. But new Tab S9 FE is very slow. The speed drops sometimes even 1-5 Mbps and then streaming is pain. What is wrong with this tablets wifi? Also someone has posted same problem to us.comminity.samsung. Please correct this problem, tablet is almost useless with that feature. Or should I send tablet back to Samsung?

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13 REPLIES 13
Daniel-M
Helping Hand
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Hi @luizluca!

In this case, we recommend that you reset the network settings on the device. Which you can do via Settings > General Management > Reset Network Settings > Reboot Device. The device will forget all wifi and bluetooth devices when you do this. So you will need to connect them again. See if the problem remains after this.

If this does not help, you are welcome to contact our customer support for further assistance.

/Daniel
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JakeSully
Troubleshooter
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5GHz supports faster speed but it also matters if router has ac type which most 5GHz does so it does solve it unless router is slow one then it can throttle the speed aswell.
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NV12111979
Apprentice
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I am facing same  I have 350 Mbps internet connection. My samsung phone will get good speeds with wifi, also my laptops. But new Tab S9 FE is very slow. The speed drops sometimes even 1-5 Mbps and then streaming is pain. What is wrong with this tablets wifi? Also someone has posted same problem to us.comminity.samsung. Please correct this problem, tablet is almost useless with that feature. Or should I send tablet back to Samsung

 

NV12111979
Apprentice
Options

I am facing same problem as abpbe I have 350Mbps internet connection. My samsung phone will get good speeds with wifi, also my laptops. But new Tab S9 FE is very slow. The speed drops sometimes even 1-5 Mbps and then streaming is pain. What is wrong with this tablets wifi? Also someone has posted same problem to us.comminity.samsung. Please correct this problem, tablet is almost useless with that feature. Or should I send tablet back to Samsung