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Original topic:

System/App notification stay visible to long

(Topic created on: 12-11-2023 01:23 PM)
259 Views
vampyren
Journeyman
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Hi guys, I'm not sure when this started but I have a strange behavior for pop-up notifications when I'm using the phone. 
These usually show up in the bottom of the screen and can be from any app like messages, phone , whatsapp , onedrive. 
Even a widget shows an error not being able to reach a server. 
The problem is that these messages usually go away fast but for me they start a pretty long time. Maybe like 20 second. I can swipe them away. And even if I switch to another app they stay on top of the app so they hide fields and content. 
A very annoying experience. Anyone else have seen this?
6 REPLIES 6
Daniel-M
Moderator
Moderator
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Hi @vampyren!

I would recommend that you try resetting the app settings on the phone. Which you can do via settings > Apps > 3 Dots at the top right > Reset app settings > Restart the phone. See if the problem remains after this.

/Daniel
TC-sy67
Navigator
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Försök göra en fabriksåterställning, leta ständigt efter uppdateringar, ladda ur telefonen helt och ladda sedan om telefonen. Prova att byta ut SIM-kortet mot ett nytt med samma nummer
vampyren
Journeyman
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Is not just one app. It's the OS.
It can be even general messages from oneui!
Madeleine L
Moderator
Moderator
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Hi!
We recommend that you submit an error report via the Members app so that we can try to analyze what might be wrong.

You can create an error report by searching for the Samsung Members icon on your phone and holding down your finger on the icon until the text Error reports appears and then press Error reports.¨

Keep in mind that in order to include as much information as possible in the error report, the error report should be created immediately after the problem occurred.


If it has been a while since the problem occurred, we recommend that you try to reproduce the problem and then create a new error report.


Wishing you a continued pleasant day!

/Madeleine

vampyren
Journeyman
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Thanks, didn't know how to report. I send it now. Since the issue still happens every day almost out is still valid. Let's see if they can figure it out. Cheers
vampyren
Journeyman
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Eh nej tack. Man kan inte resetta varje gång något strular!