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Original topic:

Sw downdate

(Topic created on: 03-12-2022 09:46 AM)
StevenC1888
First Poster
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Latest update is an absolute shocker my battery lasts like 5mins!! Is anyone else the same??
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2 REPLIES 2
KholaI
Moderator
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Hey @StevenC1888 

If you're experiencing major battery issues after the software update, please send in an Error Report so that our engineers can get a closer look at the issue. You can do this by heading into the Samsung Members app > Get help > Error reports. Please be sure to include as much detail as well as including the error log too.

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BandOfBrothers
Samsung Members Star ★★
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My battery has been fine since the Android ¹³ with Samsung One Ui 5.0 update @StevenC1888 

 

Can you use the phone from 💯 % to 15% and then go into Device Care and Battery section and screenshot that page with also using the scroll capture so all your apps show with also including the phone's top status bar.

Also try > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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