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Smartview and Bluetooth

(Topic created on: 19-09-2023 12:05 PM)
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saleh8
Journeyman
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In my Samsung galaxy A54 5g, smartview and Bluetooth still hanging on and can't close them. It is a very big issue, how can you help me. 
I can't receive a call because it still thinking with Bluetooth but no airpod som coupled. And the same thing happened with smartview; its stil screen mirroring without connecting to the TV. 
Big issue. 
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7 REPLIES 7
Nagarebozhi
Samsung Members Star ★★
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Hello @saleh8 Have you tried a factory reset to see if that helps to solve your problem?
saleh8
Journeyman
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no, just reset all settings. But not helping.
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Nagarebozhi
Samsung Members Star ★★
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I would try a factory reset, that will most likely solve the problems you have.
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saleh8
Journeyman
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my data, pictures, apps, passwords.....
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Nagarebozhi
Samsung Members Star ★★
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Yes unfortunately everything will be gone, but you can make a backup on everything except pictures but you can backup the pictures with onedrive.
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saleh8
Journeyman
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do you think that, my settings also will backup....
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Nagarebozhi
Samsung Members Star ★★
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Samsung backup should backup settings, its only pictures it doesnt backup. If you choose backup it will tell you what it will backup.
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