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Original topic:

SmartThings missing devices

(Topic created on: 23-08-2023 02:59 PM)
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Nagarebozhi
Samsung Members Star ★★
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Hi again, just a quick question, has SmartThings removed support for some products? because many of my devices have disappeared and I can't add them even though I relinked the services? 
2 REPLIES 2
Daniel-M
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Hi!

SmartThings has not removed support for products. But we recently had an update so some products may have stopped being compatible. In that case, the manufacturer of these products needs to make an update that makes them compatible with SmartThings again.

/Daniel
Nagarebozhi
Samsung Members Star ★★
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Thanks for the info, will contact the manufactor of the products and see what they say.
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