search icon
Close

What are you looking for?

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Smart calibration

(Topic created on: 23-01-2025 08:07 PM)
78 Views
RobinJensen
First Poster

‎23-01-2025 08:07 PM

Options

Dear Samsung,

I have encountered an issue with the Smart Calibration feature on my TV. After running the calibration process using my iPhone 16 Pro, I noticed no difference in the performance or display quality. I also noticed that the image settings haven't changed.

The TV model in question is TQ65Q75CATXXC, and it is updated to the latest software version.

I kindly request your assistance in resolving this issue at the earliest convenience. Please let me know if you require any additional information.

Thank you in advance for your support.

Best regards,
Robin

0 Likes
1 REPLY 1
Hugo MM
European Moderator
European Moderator

‎24-01-2025 01:12 PM

Options

Hi @RobinJensen,

Thank you for reaching out and sharing the details of your experience with the Smart Calibration feature. We're truly sorry to hear that you're facing issues with it, and we completely understand how important it is to get the best performance out of your TV.

To assist you better, could you kindly provide a few additional details? As:

  1. Did the calibration process complete successfully on your iPhone 16 Pro, or did you encounter any errors during the process?
  2. Have you tried resetting the picture settings on your TV to see if it helps?

Your input will help us better understand the situation and work towards a solution.

Thanks,

0 Likes