Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Original topic:

Screen on tab s7 + turns dark

(Topic created on: 08-06-2021 03:29 PM)
Edvin Strömvall
First Poster
Options
Samsung Lounge

Hi, 

The screen of my new samsung galaxy tab s7+ turns dark when rotating the tablet and then laying it down on a flat surface (for example a table). Has anyone here had a similar problem? 

1 Solution


Accepted Solutions
Solution
Edvin Strömvall
First Poster
Options
Samsung Lounge

Now I found the problem, had a case on the tablet that when folded under the tablet made the tablet "think" the case was being folded over the tablet, therefore the screen locked itself. Now the setting is turned of  and everything works:) thanks for trying to help!

View solution in context

6 REPLIES 6
Oxygenic
Samsung Maker ★
Options
Samsung Lounge
I have the same tablet and haven't experienced something like that. Just first a quick control question; you didn't happen to wear sunglasses (polarised) when this occurred? How often does this happen?
Solution
Edvin Strömvall
First Poster
Options
Samsung Lounge

Now I found the problem, had a case on the tablet that when folded under the tablet made the tablet "think" the case was being folded over the tablet, therefore the screen locked itself. Now the setting is turned of  and everything works:) thanks for trying to help!

Oxygenic
Samsung Maker ★
Options
Samsung Lounge
Aaaaha great to hear!👍 My question was because if you have polarised glasses and turn your screen you might see a black out - test it :winking-face:
JakeSully
Samsung Maker ★
Options
Samsung Lounge
Yeah, a case that has magnetic in flip part can cause so when putt it on back it thinks your flipping it over screen. Due to magnet in cover piece doing it.
Bobm6996
First Poster
Options
Samsung Lounge

Having same issue, may I ask what setting you turned off?

0 Likes
jesternl
First Poster
Options
Samsung Lounge

Advanced features ==> accessories ==> automatic unlock and auto screen on and off.

 

took a while to find.

It drove me nuts, since I don't have a cover. it was the magnet near my keyboard that triggered it