03-03-2023 04:09 AM - last edited 06-03-2023 04:15 AM ) in
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Samsung LoungeHello @Zeijin
If you bought the phone less than 14 days, contact the reseller. Otherwise contact Samsung support, I see you already contacted them and they should refer you to a authorized service partner, so we can have a look at the phone. However, great you got help already from your telecom company 👍