24-10-2022 05:50 PM
26-10-2022 05:41 AM
04-11-2022 05:58 PM
05-11-2022 12:38 AM
07-11-2022 02:00 PM
The rollout, just like updates, takes place in stages so some devices get Samsung Wallet before others. But hang in there 😎
And in case you don't get it after November 10th you can always contact our support:
SE: https://www.samsung.com/se/support/
FI: https://www.samsung.com/fi/support/
DK: https://www.samsung.com/dk/support/
NO: https://www.samsung.com/no/support/
yesterday
Hi, what has happened with Samsung Pay? I've installed and used it successfully for several years now but when I switched to a new phone yesterday, and downloaded "Samsung Wallet" (replacement for "pay") It was impossible to install my cards ??? I was directed into a loop where I had to sign up for a "Pay Card" and after unisntalling and reinstalling 5 -6 times, I resigned and went for this Pay Card then... But then when entering my adress I was told to give a correct adress, in spite of this had been done, verified several times.... I got really angry and upset.. I was impossible to continue.... ???? What has happened with Samsung Pay? And why doens't "Wallet" replace pay in a sufficient way ???? Please give me an answer...
yesterday - last edited yesterday
yesterday
Aha, thanks for your answer! You are Correct. That aslo explains the German texts in some passages. Even if I've chosen Swedish as language.
But now I at least know why.
Many thanks
yesterday
Hi Peckerby!
If troubleshooting such as reinstalling the app and clearing data in the app by going to settings - apps - find the app - storage - clear data, unfortunately did not resolve the perceived problem, we recommend that you contact our support for further assistance to check that the device you have is Nordic.
SE: https://www.samsung.com/se/support/contact/
NO: https://www.samsung.com/no/support/contact/
DK: https://www.samsung.com/dk/support/contact/
FI: https://www.samsung.com/fi/support/contact/
Unfortunately, we do not have the opportunity to check that information via this instance.
/Madeleine
2 hours ago - last edited 2 hours ago
Many thanks for your answers. The Device is not Nordic, it is a German phone. But I solved it by using a non-Samsung solution... And this works fine.