What are you looking for?

Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung Stolen Phone

(Topic created on: 07-12-2022 09:40 AM)
First Poster
Samsung Lounge

this past week, I just had both my Old S10 + and Samsung 21 ultra stolen from my work truck.  No insurance from work to no surprise.  I have involved police still awaiting a reply.  S10 was used for navigation, and S21 for my normal every day calls.

I have tracked my phone, using the website, however this think times out after 30 minutes, it doesn't search and continue to search if the website is open.  It blows as I can see activation from the phone being turned on etc and turned off.  But When trying to lock the phone, it doesn't seem to work.  it Bull.... if you ask me.  I try to reach Samsung if they can assist no nothing from them.  Police no reply, man it frustrating. 

Getting to the point, is there a web browser that doesn't timeout or am I just on my own.  tracking my phone, I have now seen it's left Switzerland and now in Paris.  I have an address but I think it's an apartment with many people living there.  pretty hard to track.  but they keep trying to tweak and try to hack the phone.  website doesn't show me its LOCKED??





Big Cheese
Samsung Lounge
If the phones were linked with Google or Samsung then they both have ways to turn them into paperweights. I'd also contact the carrier, as I'm guessing both have sim cards. As again they can disable the cards.
Making the phones totally useless.
Samsung Members Star ★★
Samsung Lounge

I agree with @pete00 

Get the phone's imei locked and the sim cards barred.

Also change your passwords etc especially for sensitive apps such as Internet banking.

I wish you all the best @cory44 

Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "