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samsung odyssey g5 ls32ag502pwxxl firmware update

(Topic created on: 18-02-2024 09:32 AM)
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Rishabh Choudhary
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I recently purchased samsung odyssey g5 ls32ag502pwxxl 165hz which is limited to 144hz. Kindly share the the firmware update of model G5 ls32ag502pwxxl and current version M-A5000GGZA-1008.4

1 REPLY 1
Daniel-M
Moderator
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Hi @Rishabh Choudhary!

You already have the latest firmware available for your modell. If you are locked to 144Hz, we recommend that you try updating your drivers for your graphics card and check that the video cable you are using supports 165Hz with the resolution you are using.

If you have done this and the problem is still the same, we recommend that you contact our customer support in the country where you purchased this monitor.

/Daniel