10-05-2023 08:47 PM
11-05-2023 01:52 PM
Hi!
If you do not have access to the Samsung account that is locked to the phone, you need to send it in for service to have the phone restored. You will need to show the receipt to confirm ownership of the phone. You can find the nearest service center here: https://www.samsung.com/se/support/service-center/
11-05-2023 03:48 PM - last edited 11-05-2023 03:50 PM