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Original topic:

Samsung got so embarrassed with what they did that they blocked my video!

(Topic created on: 26-02-2022 07:33 PM)
PeterCk
Journeyman
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Samsung Lounge

I can't understand how a company which produces the highest standard consumer electronics can't afford to put a shred of bubble foil (or it's paper equivalent) to secure their products while shipping.

I recently got my new S22 Ultra 5G directly from samsung.co.uk store. The phone was not secured at all. I made a video but it's "awaiting approval" for almost a week (Samsung probably got really ashamed by it's contents 🤣).

No problem at all, here are YouTube links:

https://youtu.be/H0P8aMAEqqE

https://youtu.be/OmXVnXv5ksw

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29 REPLIES 29
StuartR
Helping Hand
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Samsung Lounge
I got mine from Samsung online and it was in a large Samsung branded box, inside of the box was loads of Samsung branded packing paper, the phone was well protected. Infact I thought it was over kill.20220226_193530_78_1645904134.jpg
Specialist
Explorer
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Samsung Lounge
That's Samsung for you, every year they do embarrassing stuff 😂 they shouldn't be using dpd. Dpd is the worst
Specialist
Explorer
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Samsung Lounge
BTW thst box looks like a Vodafone box not a Samsung box
PeterCk
Journeyman
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Samsung Lounge

StuardR I got Tab A8 maybe a month ago. It was well protected but without an overkill. So don't they have any standardised way of shipment? They can ship £200 tablet properly but not 1 grand phone?

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PeterCk
Journeyman
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Samsung Lounge

Why is that? This is the inside of the box:

IMG_20220226_193658.jpg

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StuartR
Helping Hand
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Samsung Lounge
Maybe it depends on where it's purchased from and if it's on a contract or not maybe it's shipped from whoever the contract is with but who knows.
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JasonKz
Apprentice
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Samsung Lounge
Was the phone damaged? Doesn't look like it, so it appears they used *just enough* packing for the phone to be transported without damage, without generating lots of waste. Nothing there to be embarrassed about...Amazon, on the other hand....
PeterCk
Journeyman
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Samsung Lounge

Really? Would you be comfortable knowing that your phone fell or was hit during transport? I'd be, provided that it was £150 phone 🤣

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Joeeye
Big Cheese
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Samsung Lounge
Not at all, DPD are leagues above Yodel!