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Samsung Galaxy s7

(Topic created on: 23-05-2021 12:26 PM)
511 Views
LenaW
Apprentice
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My Samsung galaxy s7 is black.

 

The battery is working.

When I forced a startup I get the blue light blinking but the screen is still black.

What to do?

7 REPLIES 7
imhere2
Explorer
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Try to restart it with  press  both together volum down and power on until you feel the vibrate and leave it

LenaW
Apprentice
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I have done that several times but it doesn't work.
imhere2
Explorer
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Then you need to download rom from sammobile and through odin you back tab factory reset

KinkyTek
Explorer
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Wow
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ElinH
Troubleshooter
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Did you manage to solve this issue @LenaW with the advice below? Let me know 🤗


// ElinH
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LenaW
Apprentice
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No.
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ElinH
Troubleshooter
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Ok! In that case I would advice you to contact our support or take your phone to a technician so that they can advice you on how to proceed 😊


// ElinH
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