19-06-2023 02:22 PM
Hi,
I recently purchase the LS32AG552ENXZA model. The current firmware is M-A5500GCZA-1002.4; is there an updated firmware for this model?
Thx
26-06-2023 03:31 PM
27-06-2023 04:19 AM
27-06-2023 09:51 AM
Hello @truman021
No you have the latest FW already. I would suggest you to contact our support for further help 🤔
28-08-2023 05:45 PM
Hi!
I have the :
Model: LC27G55TQWRXEN
Software: M-T55OOGGZA-1009.1
S/N: OJTLHNAT701520V
My monitor dont detect signal. Is there any new firmware ?
31-08-2023 11:17 PM
This version is an update on the monitor series
Model: LS27AG55OEMXZN
S/N: OHK3HNATA00112D
Software Version: M-A5500GCZA-1002.4
It is possible to install it.
04-09-2023 10:30 AM
Hi! @igor1983
You already have the latest version available for your model. If your monitor receives no signal. Then we recommend that you first test with a different cable and device. See if the problem persists. Should it remain, we recommend that you try resetting your monitor, which you can do via the joy stick on the back > System > Reset all.
Should this not help, we recommend that you take it in for service. Which you can do via the retailer you bought it from.
04-09-2023 10:36 AM
Hi! @hossein_12
You cannot use the above firmware for your monitor. I will see if there is any newer firmware for your model. Will report back as soon as I find something.
05-09-2023 09:59 AM
28-09-2023 12:55 AM
hi there pls help me i cant update my firmware. my model is LS32AG550EIXCI