18-12-2023 10:04 PM
Hi,
Just bought a new samsung monitor (model indicated above). May I know what is the latest firmware version for this monitor?
Thanks,
Carl
Solved! Go to Solution.
19-12-2023 01:07 PM
19-12-2023 01:07 PM
20-12-2023 06:50 AM
Thanks @Daniel-M
Carl
13-02-2024 03:03 AM
I have the same monitor. Since day 1 I received my monitor it randomly flashes horizontal black line anywhere on the right side of the monitor. I've already tried changing refresh rates, changing different HDMI cables and Displayport cables but still the problem is still there. I'm sure the problem is not with the Mac Mini connected from the monitor because this problem doesn't exist on my old monitor. I also tried connecting iPad and other windows laptop to my Samsung G5 monitor but there is still these thin black lines flashing on my monitor
15-02-2024 03:18 PM
Hi @piaevangelista!
We are sorry to hear that you are experiencing problems with your monitor.
I would recommend in this case that you get in touch with our customer support for help regarding this:
SE: https://www.samsung.com/se/support/contact/
NO: https://www.samsung.com/no/support/contact/
DK: https://www.samsung.com/dk/support/contact/
FI: https://www.samsung.com/fi/support/contact/
30-01-2025 03:13 PM
Does latest firmware support VRR ALLM etc..
Lack of VRR most likely cause most of these problems..