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Samsung G5 LS32AG504PEXXP

(Topic created on: 18-12-2023 10:04 PM)
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poetic_carl
Student
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Hi,

Just bought a new samsung monitor (model indicated above).  May I know what is the latest firmware version for this monitor?

Thanks,

Carl

1 Solution


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Daniel-M
Moderator
Moderator
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Hi @poetic_carl!

The latest firmware for you monitor is 1008.4.

/Daniel

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4 REPLIES 4
Solution
Daniel-M
Moderator
Moderator
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Hi @poetic_carl!

The latest firmware for you monitor is 1008.4.

/Daniel
poetic_carl
Student
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Thanks @Daniel-M 

Carl

piaevangelista
First Poster
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I have the same monitor. Since day  1  I received my monitor it randomly flashes horizontal black line anywhere on the right side of the monitor. I've already tried changing refresh rates, changing different HDMI cables and Displayport cables but still the problem is still there. I'm sure the problem is not with the Mac Mini connected from the monitor because this problem doesn't exist on my old monitor. I also tried connecting iPad and other windows laptop to my Samsung G5 monitor but there is still these thin black lines flashing on my monitor

Daniel-M
Moderator
Moderator
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Hi @piaevangelista!

We are sorry to hear that you are experiencing problems with your monitor.

I would recommend in this case that you get in touch with our customer support for help regarding this:

SE: https://www.samsung.com/se/support/contact/
NO: https://www.samsung.com/no/support/contact/
DK: https://www.samsung.com/dk/support/contact/
FI: https://www.samsung.com/fi/support/contact/

/Daniel