11-03-2023
01:51 PM
- last edited
11-03-2023
02:00 PM
by
PaulM1
) in
Is anyone having issues accessing the finance portal?
11-03-2023 01:57 PM in
Samsung LoungeHi, @jahangirali. The Samsung Finance portal is loading for me. Have you tried accessing the site using a different web or mobile browser to see if that helps you load it?
11-03-2023 02:01 PM in
Samsung Lounge11-03-2023 02:07 PM in
Samsung LoungeI'm at a loss to explain that, @jahangirali, as it's loading as expected for me on every browser I've tried.
Do you happen to have a VPN or any other security apps activated on your device(s)?
What happens if you access via the link below?:
11-03-2023 02:11 PM in
Samsung Lounge11-03-2023 02:23 PM in
Samsung Lounge@jahangirali Glad you have accessed now but should be fine without VPN. Generally with this type of issue it is advisable to clear the cache. if that does not make a difference a different Browser or Device should help. Anyway did not have any issue on either phone or computer.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .
11-03-2023 02:57 PM in
Samsung LoungeThat's great, @jahangirali. Similar to what @JAMES4578 suggested, my feeling was that a VPN or Firewall may have been preventing you from accessing the site.
One other setting that would be worth checking (and, if necessary, modifying) is the date and time on the device you were using to access the site. Please ensure that this is correct and up-to-date.
11-03-2023 03:04 PM in
Samsung Lounge26-03-2023 02:22 PM in
Samsung Lounge