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Original topic:

Samsung finance option is disabled at checkout

(Topic created on: 24-11-2022 04:08 AM)
rv14
First Poster
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Samsung Lounge

 

I am facingthis issue where i am unable to select Samsung finance at the checkout - i have an approved credit limit - I can log into the samsung finance portal but on samsung website i am unable to select that option. Tried different browser. Please help

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Glenntech
Samsung Members Star ★
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Samsung Lounge
I've had a similar issue like this before and had to use a different device to use this option.
Not sure why really.
There are also items that won't have financing as part of the payment options. Could be a type of promotional offer on the item or something to do with the value of it.
I've also had a situation where because I have finance with the company dealing with the finance. I wasn't eligible for another deal even though I have good credit. Just the rules they work by