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Samsung F24T350FHR -monitor flickers slightly on dark colours with M1 Mac mini

(Topic created on: 06-01-2023 03:00 PM)
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Luuk45123
Student
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Hi,

I have the Samsung F24T350FHR -monitor and I use it with my M1 Mac Mini (2020). The screen flickers slightly on dark tinted colours and on dark colour theres vertical lines on the screen too.

I have the issue with only this monitor. Other monitors that I have tested work fine and there is no flickering or vertical lines.

I have tried to restart the Mac, change display settings from there, change my monitor's settings, update MacOS, change HDMI cables and reset the PRAM and those didin't work.

When I plug in any other computer, for example my MacBook Pro (late 2013), my old PC or my sisters laptop to the monitor I have no issues at all, so what could cause this?

3 REPLIES 3
Emmi S
Community Manager
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Hi @Luuk45123 

Do you have the latest FW? If not you can install it (see attached) and see if it improves anything 😊

/Emmi
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Luuk45123
Student
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Hi, @Emmi S  , and thaks for the advice.

I checked, and I don't have the latest firmware. I have M-T3524FGGA-1006.0, not ...1007.0.

But how do I update the firmware?

I searched from Google and I would have to put the zip file into a USB-drive and blug it into the monitor, but the monitor does not have a USB-port.

I tried to look it up on the manual, but there is no information about that.

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Emmi S
Community Manager
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Hi @Luuk45123 

Sorry! I see now that your model needs to be updated by a technician at a service center to update the FW.

But actually, its better if you contact our Support through phone/email/chat just to confirm what the issue can be, so you don't book service for FW, if the issue is something else.

Here are our support info depending on were you live:

SE: https://www.samsung.com/se/support/

FI: https://www.samsung.com/fi/support/

DK: https://www.samsung.com/dk/support/

NO: https://www.samsung.com/no/support/

Hope your issue will be solved soon!

/Emmi
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