I placed an order for 2 Note 20 Ultras on March 23rd. During that time there was a promotion for $450 off per phone. I received a confirmation email and my delivery date was scheduled for April 16th. Today April 7 at 4:30am I received an email saying that my orders were cancelled and it said that the order "and activation cannot be completed by your carrier and have been cancelled. for more information, please contact your carrier." I have been back and forth on the phone for the last 3 hours speaking to Verizon and Samsung. Verizon says there is nothing on their end and nothing in my account that would void this request or order and Samsung keeps saying that it's on Verizon and I would have to talk to them. At no point is Samsung even offering to contact Verizon to expedite the order. The only thing I'm getting is "place the order again" but what about that original promotion? I'm extremely frustrated and no one at Samsung is able to help me!