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Samsung account

(Topic created on: 23-06-2023 01:16 PM)
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markboy0101
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Hi,anybody know how to change your phone number for 2 step verification when you don't have access to your old number?I've had to make a new account and all my photos etc are stored in my old accounts it's a bit frustrating that Samsung don't make it easier to change it🤷
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JAMES4578
Samsung Members Star ★★
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@markboy0101  should be able to do it on mobile via  Accounts and Back up-Manage Account-security and Pivacy-2 step verification. select Text Message option to add new number . Enter new number and Tap send code.  However if unable to complete this process would need to contact Samsung support.

See more details in this article https://www.samsung.com/uk/support/mobile-devices/how-to-change-your-samsung-account-mobile-number-u... 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.