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S23 Ultra, no signal when in NYC MTA (underground metro). AT&T

(Topic created on: 16-03-2024 10:12 PM)
143 Views
Ahmed2409
Apprentice
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Since buying this phone 4 months ago, I noticed that everyone around me with whatever phone they use, they gets their internet signal when underground. I don't get any signal at all. It doesn't matter what train I get on. F E B Q D G 2 4 5 6. 
I am using AT&T locked S23Ultra

3 REPLIES 3
RoyalKin
Pathfinder
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Try other connection to ex: 3g,4g,5g and avoid basement or something that destroying signal.

This is normal because of something is blocking the signal.
Ahmed2409
Apprentice
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It's the underground train. There is no avoiding it. If other older phones work then this should too. Also, I am using 5g but not sure what you re trying to say. I don't get any signal at all.

Nagarebozhi
Samsung Members Star ★★
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Hello @Ahmed2409 this is the Scandinavian community, i think you get better help if you ask in the US community, you can find it here: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us?page=1&tab=recent_topics