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S22Ultra Spen not rcognized since purcaice

(Topic created on: 20-06-2022 11:04 AM)
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Cricka
Explorer
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I feel really fooled when I bought the S22 Ultra directly from Samsung because The Spen did not work at all from start and it seams impossible to get help via Samsung so my lesson, never buy direcly from samsung!

/ Cricka
2 REPLIES 2
Emmi S
Community Manager
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Hi @Cricka 

Sorry to hear your S-pen is not working! 😕 Have you contacted our support? Here you can find contact info:

SE: Produktdesign och Support | Samsung Sverige

FI: Tuoteohjeet ja tuki | Samsung Suomi

DK: Produkt Hjælp & Support | Samsung DK

NO: Produkt Hjelp og støtte | Samsung Norge

/Emmi
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Cricka
Explorer
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The issue with the pen was due to hw error in the phone. I returned it and bought a new one that works perfect.