14-07-2024 08:56 AM
OK this question is rather advanced but it has my local Samsung Support stumped so just maybe someone knows this!
All the Samsung TV sets I've had in Norway have been able to change the Smart Hub regions by the classic "289" remote code.
In fact there are at least 4 different methods of changing the region but none of them seem to work on my new 85" QN95C TV.
I need to change the Smart Hub to United Kingdom so I can install BBC iPlayer, ITVX, etc.
Are there any smart things out there who know the procedure?
I've even tried several factory resets but cannot access the Internet Location menu.
Even Samsun connected by remote and tried for 2 hours to do this without success . . . .
22-07-2024 03:15 PM
Hi @TonyaDigital!
It sounds strange. It should be possible to change the smart hub region on your TV. I recommend that you contact our customer support again and so that we can remote your TV again and give it a new attempt.