16-05-2021 12:56 AM
16-05-2021 01:54 AM - last edited 16-05-2021 01:54 AM
16-05-2021 02:25 PM
@Michael000: I'm sorry to hear of your experience. Our Shop Team have their own internal escalations processes, therefore if you are unhappy with the service you have received then please reach out to them directly on 0330 726 7467 and an advisor will be able to look into your query in further detail.