Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Payment problems

(Topic created on: 27/10/20 23:30)
TingTongTony
First Poster
Options
Samsung Lounge

I tried for several hours today to purchase a Samsung S20Fe on website. I signed in every time and filled in all details properly. I contacted my bank to ensure that payment would not be blocked. I was able to  get  as far as payment section every time., then was told that payment could not be processed and to contact customer services , which is a joke. I can't understand them, and most likely they cannot understand what I am talking about.. I have no idea how I am going to be able to purchase this phone. I have tried different cards, different browsers. I tried on Samsung phone , desktop, and iPad . Any advise would be welcome.

3 REPLIES 3
NVA
First Poster
Options
Samsung Lounge
I tried to buy the tab s7 plus too and it kept on failing to purchased. they told me due to the mass order its overcrowding the website therefore thats why it keep failing. well I don't know what to do
0 Likes
Reply
TingTongTony
First Poster
Options
Samsung Lounge

Hello.

Well at least I am not alone.

0 Likes
Reply
Aklima
Helping Hand
Options
Samsung Lounge
Hi,
have you tried clearing ur browser??
0 Likes
Reply